One aspect of making more money that, for some reason, falls to the way side is client consultations. Every client deserves that client consultation before beginning services. It doesn't matter if the client has been a client of yours for 1 year or 10 years, everyone gets a consult at every service!
When greeting the client make a firm handshake and eye contact. This accepts your client and establishes a connection between you and them. Going along with the established connection, never send your client to the polish and say pick out a color. Rather, a nail technician should walk the client to the wall and help pick out a color. Last offering a drink is a plus. Whether it be wine and cocktails or coffee and water, client like feeling pampered.
When sanatizing hands, you can ask the client is they hae any medical conditions that you should know about, allergies, and what concerns the client may have. While explaining this, it is best to end with what the client will recieve in the booked service as well as the upgrade options.
If giving a pedicure to the client, when he/she sits down in the chair ask the same questions as you did with a manicure while sanatizing their hands. You can offer masks and other upsells during this phase. I find the best and easiest thing I can sell is a hot paraffin dip on hands and feet. I charge $5 a pair on paraffin dipping.
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